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Direct Selling by the Numbers - Calendar Year 2004
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Industry Statistics
(Calendar year 2004 unless otherwise noted)
Estimated 2004 U.S. Retail Sales
Estimated 2004 U.S. Salespeople
Growth Rate
Retail Growth Rate Comparison
Percent of Sales by Major Product Groups
Location of Sales (calendar year 2003)
Percent of Sales by Census Region (calendar year 2003)
Sales Strategy
Compensation Structure by Percent of Firms
Compensation Structure by Percent of Sales Dollars
Compensation Structure by Percent of Salespeople
Salesforce Demographics
(* indicates data from DSA's 2002 National Salesforce Survey)
Gender (2003 data)
Age*
Marital Status*
Education*
Independent Contractor/Employee Status (2003 data)
Hours Per Week Dedicated to Direct Selling (2003 data)
Average Time Spent on Direct Selling Tasks*
Main Reasons for Becoming a Direct Sales Representative*
Percent of Salespeople by Distributorship Type (2003 data)
See data from prior years
Calendar year 2003
Calendar year 2002
Calendar year 2001
Calendar year 2000
| Estimated 2004 U.S. Direct Sales: |
$29.73 Billion |
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| Estimated 2004 U.S. Salespeople | 13.6 Million |
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| 1-, 5- and 10-year growth rates |
|
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| Comparison with Retail Growth Rate |
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Percent of Sales by Major Product Groups
Personal care products (cosmetics, jewelry, skin care, etc.) |
30.8% |
Home/family care products (cleaning products, cookware, cutlery, etc.) |
30.5% |
Wellness (weight loss products, vitamins, etc.) |
16.1% |
| Services/other |
14.3% |
Leisure/educational (books, videos, toys, etc.) |
8.3% |
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Location of Sales (2003 data; reported as a percent of sales dollars)
| Face-to-Face Selling 73.1% |
| In the home | 61.9% |
| Workplace |
6.7% |
| Temporary location | 3.9% |
| Other locations |
0.6% |
| Remote Selling 26.9% |
| Phone |
15.6% |
| Internet |
10.8% |
| Other remote selling |
0.5% |
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Percent of Sales by Census Region (2003 data)
| West |
24.8% |
| Midwest |
23.1% |
| Northeast |
16.1% |
| South |
36.0% |
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Sales Strategy
(method used to generate sales, reported as a percent of sales dollars)
| Individual/Person-to-Person selling |
69.8% |
| Party plan/group selling |
27.8% |
Customer placing order directly with firm
(in followup to a face-to-face solicitation) |
1.6% |
| Other | 0.8% |
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Compensation Structure by Percent of Firms
(multilevel
vs. single level)
| Percent of firms | 84.3%/15.7% |
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Compensation Structure by Percent of Sales Dollars
(multilevel
vs. single level)

| Percent of sales dollars
| 76.1%/23.9% |
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Compensation Structure by Percent of Salespeople
(multilevel
vs. single level)
| Percent of salespeople |
82.7%/17.3% |
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Gender (2003 data)
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Age
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Marital Status
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Education

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Independent Contractors/Employees (2003 data)
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Hours per week (2003 data)
| Less than 30 hours per week/30-39/40 or more
| 85.1%/7.6%/7.3% |
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Average Percent of Time Spent on...
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Main Reason for Becoming A Direct Sales Representative
| Additional income |
36% |
| It's your business and making money through direct sales in important to you |
31% |
| Discount/wholesale/free products |
29% |
| Other |
4% |
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Percent of Salespeople by Distributorship Type
| One-person distributorship: female |
71.9% |
| One-person distributorship: male |
16.7% |
| Two-person distributorship |
10.3% |
| Multi-person distributorship |
1.1% |
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